Hosting & Support

Our web services aren’t limited to web design and development, we also offer a range of website maintenance services and ongoing support, covering content migrations, managing hosting environments as well as website security.

We ensure all updates to the Content Management System (CMS) and plugins are undertaken correctly and perform regular site backups. Understanding that each business has different requirements, we will happily offer advice and guidance on what services we feel suit you best, with pay monthly maintenance arrangements.

Website support minutes cover anything from new feature requests, content updates, image formatting and uploads, small design changes or CMS training. Support minutes can be carried over for up to 3 months. If it becomes apparent that you will need a higher level of support than the package you are on, we will recommend you upgrade to another package or create a bespoke support solution specific to your business needs. Not included in our support packages:

  1. Completely changing the website
  2. design/layout
  3. Photography or copywriting
  4. Print design or any other graphic design work

Any revisions, additions or redesign which is not specified in the support package shall be considered “additional” and will be quoted and invoiced separately.
We will advise you if this is the case.